*本书的作者是一名人质谈判专家啊以及一名资深警察

*本书有英语样章

六个帮你在家或在工作上提升谈判能力的技巧！

一名人质谈判专家是如何说服罪犯在知道自己会被逮捕的状况下却同意自己走出来？为什么有些人买新车可以谈到打折扣，有些人却一毛钱都没办法折扣？为什么一个孩子能够说服自己的家长让他到半夜才睡觉，而他双胞胎却没办法？我们该如何达到全家人一致同意下一个家族旅游的地点？当然，个性、当下的状况，甚至幸运都是很大的关键，但谈判是绝对有技巧的！你可以使用书中的六个技巧来当作你的工具，大大提升自己谈判的成功率！知道如何谈判是一个能让你更有安全感的技能，在任何让你觉得困难、重要或者甚至害怕的状况下。谈判的精髓是理解对面的人，以及使用这个知识去达到不只是给你自己，也是给对方，最好的结果。但你发现谈判最后不是有一个赢家以及一位输家，一切会变得更容易！

关于作者：

Heidi Nieboer was a former senior officer, hostage negotiator and instructor in the police. She decided to apply the skills she’d learned in these positions in everyday life and now works as an instructor and a coach and gives workshops in the Netherlands and abroad. 

Marjolei Smit-Arnold Bik is a senior police officer. She has much experience as a team and department leader but also as a general commander during public events, crises and criminal investigations. She volunteers as a mediator and a neighborhood moderator, facilitating difficult discussions.